Terms and Conditions

Welcome to Motherland. This page details the complete terms and conditions that govern your use of our platform and services. By registering an account and placing bets, you confirm that you have read, understood, and agreed to be bound by these rules. This document forms a legally binding agreement between you (“the Player”) and Motherland. Please review these terms and conditions carefully before you start playing.

General Terms and Governance

These terms apply to all services offered by Motherland. The platform is operated under a Curacao licence, and all activities are governed by the laws of Curacao. We reserve the right to modify these terms at any time. Any changes will be communicated to players, and continued use of the service will constitute acceptance of the updated rules. It is your responsibility to stay informed about the current regulations.

Player Accounts

Creating and maintaining an account with Motherland is subject to several key rules designed to ensure a fair and secure environment for everyone.

Eligibility and Registration

• All players must be at least 18 years of age or the legal age for gambling in their jurisdiction, whichever is higher.
• During registration, you must provide valid and accurate personal information, including your name, date of birth, and contact details.
• A strict one-account-per-player policy is enforced. This limit applies per household, IP address, and device. Duplicate accounts will be closed, and any associated winnings may be voided.

Account Verification (KYC Process)

To comply with regulatory requirements, Motherland requires all players to complete a Know Your Customer (KYC) check before their first withdrawal is processed. This involves submitting documents to verify your identity and address. Typically, we require a copy of a government-issued photo ID (like a passport or driver’s licence) and a recent utility bill or bank statement. The verification process is generally completed within 24 hours on business days.

Your Responsibilities

You are solely responsible for the security of your account login details. Do not share your username and password with anyone. All activity that occurs on your account will be considered valid, and you are fully responsible for any actions taken using your credentials. If you suspect unauthorised access, you must notify our support team immediately.

Financial Policies and Payments

The following section outlines the rules governing deposits and withdrawals at Motherland.

Deposits

The minimum deposit required to fund your account is $30 AUD. Funds can be added using various methods, including Visa, Mastercard, Skrill, Neteller, and a range of cryptocurrencies like Bitcoin and Ethereum. As part of our anti-money laundering policy, all deposited funds must be wagered at least three times before a withdrawal can be requested. Failure to meet this requirement may result in processing fees.

Withdrawals

The minimum withdrawal amount is also $30 AUD. We aim to process payouts quickly; cryptocurrency withdrawals are often completed within an hour of approval, while e-wallet transfers are finalised within one business day. Bank transfers may take 3-5 business days. Please note that withdrawal requests are processed from Monday to Friday. Standard withdrawal limits are set at $6,000 per week and $30,000 per month, though higher limits may be available for VIP players.

Bonus Terms and Conditions

All bonuses, promotions, and special offers are subject to these general bonus terms and conditions, in addition to any specific rules stated for a particular promotion. Bonuses are designed to enhance your gaming experience but come with specific requirements. Unless stated otherwise, all bonus funds and winnings from free spins are subject to a 40x wagering requirement. While a bonus is active, the maximum bet permitted is $8 AUD per spin or game round. Contributions towards wagering vary by game type: pokies contribute 100%, while most table games and video poker contribute 5%. Live casino games, jackpot pokies, and bonus-buy titles do not contribute to wagering. All bonuses are valid for 7 days from the moment they are credited. Engaging in strategies aimed at bonus abuse may lead to the forfeiture of winnings and account closure.

Prohibited Activities

To maintain the integrity of our games and the security of our platform, certain activities are strictly prohibited. These include, but are not limited to, using automated software (bots), engaging in fraudulent activities, colluding with other players, or exploiting any software bug or error. Any player found to be engaging in such activities will have their account terminated immediately, and all balances, including deposits and winnings, will be confiscated.

Responsible Gambling

Motherland is committed to promoting a safe and responsible gambling environment. We provide a range of tools to help you stay in control of your play. These include options to set personal limits on your deposits, wagers, and losses. You can also set session time reminders, take a temporary cooling-off break, or request a permanent self-exclusion. For more information or assistance, please see our dedicated responsible gaming section or get in touch through Motherland contact us.

Privacy and Security

We take your privacy and security very seriously. All personal and financial data transmitted to and from our platform is protected using advanced SSL/TLS encryption technology. We handle your information in accordance with strict data protection laws. For a comprehensive overview of how we collect, use, and protect your data, please refer to the privacy policy available on the Motherland official online casino.

Complaints and Dispute Resolution

Should you have any concerns or complaints regarding our services, your first point of contact should be our customer support team, available via live chat and email. We strive to resolve all issues amicably and efficiently. If a satisfactory resolution cannot be reached, you have the right to escalate the matter to our licensing authority for an independent review. This document on terms and conditions is here to provide clarity on all operational rules.