Privacy Policy

At Motherland, protecting your personal information is fundamental to our operations. This Privacy Policy details the types of information we collect from our players in Australia, how it is used, and the measures we take to ensure it remains secure. We are dedicated to transparent data handling practices and operate in accordance with Australian privacy laws to build a trustworthy gaming environment. Familiarising yourself with this policy helps you understand your rights and our commitments.

Information We Collect

To provide a secure and personalised gaming service, Motherland collects certain information. This data is gathered when you register an account, make transactions, or interact with our platform. The information is categorised as follows:

• Personal Identification Data: This includes your full name, date of birth, and copies of identification documents required to verify your age and identity.
• Contact Details: We collect your email address, phone number, and physical address to manage your account and communicate important notices.
• Financial Information: Details of your payment methods, deposits, and withdrawal history are collected to process transactions securely and prevent fraud.
• Technical Information: We automatically log data such as your IP address, device type, operating system, and browser details to ensure platform compatibility and security.

How We Use Your Information

Your information is used strictly for legitimate purposes essential to our operations. These purposes include:

• Account Management: To set up, operate, and manage your player account, including processing your wagers and tracking your gameplay.
• Transaction Processing: To facilitate secure deposits and withdrawals.
• Legal Compliance: To meet our legal and regulatory obligations, including identity verification (KYC), responsible gambling checks, and anti-money laundering requirements. The official AU site Motherland provides a safe and regulated environment for all players.
• Service Improvement: To analyse user trends and improve the functionality, content, and overall performance of our services.
• Communication: To send you important account information, service updates, and promotional offers that may interest you. You have the option to opt out of marketing communications.

Data Security and Storage

Motherland employs advanced technical and organisational security measures to protect your data from unauthorised access, loss, or alteration. All sensitive information is encrypted using SSL/TLS technology, and our systems are protected by robust firewalls. We store your data on secure servers and retain it only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Your Rights and Data Choices

As an Australian player, you have specific rights regarding your personal information. These rights empower you to maintain control over your data. You have the right to:

1. Access the personal information we hold about you.
2. Request the correction of any inaccurate or incomplete data.
3. Request the deletion of your personal data, subject to legal and regulatory retention requirements.
4. Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact our customer support team. We also encourage you to review our Motherland responsible gambling page for information on tools that help you manage your play.

Use of Cookies

Our platform uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognise you, remember your preferences, and collect anonymous usage data. This allows us to deliver a smoother and more personalised service. You can manage your cookie preferences through your web browser settings, although disabling them may affect platform functionality.